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Northbrook Public Library
Northbrook, Illinois, United States
19 hours ago


Northbrook Public Library seeks a Circulation Manager.

Schedule: 35 hours/week; Varies; 1 weekend a month and 1 night a week

About the Position

We are seeking a customer focused, detail oriented Circulation Manager to lead our active Circulation Department.  The ideal candidate will highly value customer service and train staff on customer service best practices, be familiar with library circulation tools and technology, be committed to using data to make decisions, and enthusiastic about training staff and creating efficient workflows. 

The Circulation Manager oversees a department of 36, with 2 full-time Circulation Supervisors, 17 Clerks, and 12 shelvers and manages procedures and processes related to all areas of circulation in the library.  The Circulation Department leadership team (manager, assistant manager, and supervisors) works cooperatively to train staff, determine workflows, and handle day to day operations.  The library recently renovated the Circulation workspace, implemented RFID technology, and installed an automated materials handler.  The Circulation Manager serves as the liaison to our Integrated Library System (ILS), Cooperative Computer Services (CCS), and ensures the library is following circulation policies set by CCS, the Library Board of Trustees as well as state government.  

Qualifications and Experience

The ideal candidate will have a Bachelor’s degree or equivalent knowledge from a related field.  Minimum of four years of library experience with three years of progressive supervisory work.

We want to hear from you if you:

  • fully embrace our core values of innovation, inclusion, life-long learning, customer-focus, and collaboration
  • create strong communication channels with staff
  • can foster a strong team environment focused on appreciating individual staff strengths, providing thoughtful feedback, and showing respect for all staff
  • are thoughtful and thorough in project planning 
  • incorporate varied needs and learning styles when developing and implementing staff training
  • are passionate about learning and problem solving, particularly to create more efficient workflows
  • analyze data to make decisions that are beneficial to customers and staff
  • collaborate effectively with community members, staff, and our Friends of the Library
  • engage in professional networking and development

The ideal candidate will have strong customer service skills, be comfortable relating to a diverse group of people, comfortable with various technology used in Circulation to complete work including computers and the Innovative Interfaces Polaris Leap Integrated Library System (ILS), committed to training staff and creating efficient workflows. 

We seek those who share our passion for serving the people of Northbrook. We are seeking diverse candidates that reflect different identities and encourage those who have gained library and management skills outside of traditional education to apply. Korean language skills a plus. Read the job description and learn more about our award-winning library

About the Library and Community 

We seek candidates who share our passion for serving the people of Northbrook. The Northbrook Public Library is an Equal Opportunity Employer who values every community member and works to be welcoming and respectful of people's different identities including race, ethnicity, gender identity, socioeconomic status, sexual orientation, religion, ability, language, age, size, and more. 

The Village of Northbrook, IL has a resident population of 33,500. This highly regarded, civic-minded and well-resourced community is just 25 miles north of downtown Chicago. With excellent access to transportation, Northbrook has a vibrant business community, including Northbrook Court Mall as well as headquarters to several Fortune 500 companies. Residents are attracted to the top-rated schools, access to many recreational opportunities, and its small-town charm.

This Library Journal Five Star library is a cornerstone of the community with strong public support and an operating budget of $8,000,000.  The collection includes over 250,000 physical items, with an annual circulation (pre-COVID) of over 900,000.  If you are interested in applying, please be sure to read our strategic plan.


Quality benefits play a vital role in promoting the health and well-being of our staff and their families, and this is why we offer a comprehensive benefit package including medical, dental, vision, and life insurance coverage to eligible employees. We also have generous paid time off and retirement plans for eligible employees.

When using a Mac to apply, use a browser other than Safari. Communication with applicants is made via email through BambooHR, our Applicant Tracking System. Please add BambooHR to your list of acceptable addresses in your email to ensure you receive emails during the application process.

Please remember to attach cover letter and resume. Both documents are required for candidate consideration. 

If accommodations are needed during the selection process, please let us know.

Deadline to apply: Friday, October 15, 2021 at 5:00 pm CST.

Job Information

  • Job ID: 58989705
  • Location:
    Northbrook, Illinois, United States
  • Position Title: Circulation Manager
  • Company Name: Northbrook Public Library
  • Job Function: Administration/Management
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